POLL: How should the U.S. Mint fix its ordering process

Over the last few years, the U.S. Mint has been trying to process orders via the web and not being successful. Their website fails when they try to sell limited production items and the site gets slammed by collectors and dealers trying to place orders.

We saw this recently when the main website, www.usmint.gov crashed during the sale of the Eisenhower Coins and Chronicles set because the U.S. Mint did not build enough capacity. We know this because if you went to catalog.usmint.gov you were able to complete your order.

Another problem is how to handle the production of special products, such as a reverse proof dollar or enhanced uncirculated coins. Maybe a poll for another day would ask if it is a good idea to change how the U.S. Mint issues these special strikes.

What should the U.S. Mint do? How should they fix the problems? Take the poll and add comments below. If you have another suggestion, add it to the comments, too.